Customer voices
Customer voices: licensing teams on Flowhaven
Around 100 customers and more than 4,000 users run licensing on Flowhaven, from brand owners and museums to agencies and retailers. This page collects what their licensing teams say, word for word. Pick the topic that matters most to you.
Trusted by licensing teams at
Since adopting Flowhaven, we’ve found so many efficiencies in things we were doing manually.
A more efficient, faster approvals process, cutting out the need for email and having everything stored in one place has really cut down on unnecessary admin.
We’re always looking for ways to confidently plan for the future, and forecasting is an immensely important function as it helps us recognize shifts in consumer appetite and retail demand. The more accurate the numbers, the better equipped we are to nurture and elevate our brand by hitting our goals.
Getting started
Standard onboarding comes at no extra cost, with migration templates, bulk import and train the trainer sessions. See how it fits together on the platform overview.
The onboarding process was smooth and well-structured, making it easy to integrate the platform into the workflow of our licensing program.
The user interface in Flowhaven is clean, modern, and intuitive. Using Flowhaven is a snap. It’s easy to introduce the system to colleagues without the need for full training sessions.
It’s great that Flowhaven offers language selections within its system. JPN users can select Japanese from the beginning. Also, the quality of Japanese translation is very good, natural and smooth.
Approvals
Configurable approval workflows, feedback pinned on the artwork and every version side by side. Explore product approvals.
Since adopting Flowhaven, our business has seen a strong improvement in time to market.
One feature of Flowhaven that stands out is their annotation tool, because it allows us to swiftly review and feedback.
Product approvals
Feedback pinned on the artwork, every version side by side.
Explore product approvalsRoyalties and finance
Automated statement reminders, every royalty line checked against the agreement and invoice requests sent to finance. Explore royalty management.
The automated messaging has made an impact on the day to day business, with regular prompts to external partners requesting royalty statements.
Both we as an agent as well as the licensee are able to check their balance at any time within the system.
Connecting Flowhaven to our ERP system has made our invoicing both faster, less manual and more fool proof.
Royalty management
Every royalty line checked against the agreement before you invoice.
Explore royalty managementFree tools for licensing teams
Royalty report templates, approval playbooks and agreement checklists.
Free to download, no strings attached.
Partners and licensees
One portal for licensees, agents and retailers, with unlimited guest users. Explore the partner portal.
The licensees can very quickly start submitting designs for approval and the royalty reporting is very easy for the licensees.
Large, complex programs and numerous licensees benefit from the consolidation of all approvals, submissions, program materials, and feedback in one place.
Reliability and support
Built on Salesforce, GDPR and SOC 2 compliant, and backed by a team that knows licensing.
It’s amazing that we have not experienced any downtime with Flowhaven! This level of stability really helps our timely day to day approval work.
The system is very robust and at the same time adaptable. We have also had zero downtime since moving to Flowhaven.
The customer success team has been incredibly responsive and supportive, ensuring we maximize the software’s capabilities through our weekly meetings.
Planning and analytics
Dashboards for royalties by territory and season, plus forecasts you can plan from. Explore analytics.
It’s provided us with an all-in-one product with comprehensive features for CRM, royalty management, forecasting, and analytics.
I love seeing everything at a glance, and the ability to constantly have reports shared out to the teams with customizable columns, so each team gets what they need in a format that makes sense for how they work.
Flowhaven has given us more time back in the day, to strategically move our business forward.
See how licensing teams like yours run on Flowhaven
Bring one real workflow, an approval, a royalty report or a renewal, and we will walk through it with you in 30 minutes.
Approx 100 licensing teams run their programs on Flowhaven. No hard sell and no slide deck, we start with your situation.
Free buyer’s guide: from spreadsheets to licensing software
A readiness scorecard, a capability checklist, 16 vendor questions and a business case worksheet to take to your team.
